FAQs Dedicated Team

The 20 Most Common FAQs About Dedicated Team Model

The Dedicated Team Model is an advanced outsourcing strategy where a third-party team, functioning as an integral part of your company, is exclusively committed to your projects. This model fosters deep collaboration, with the team fully under your control, aligning with your company’s objectives, culture, and workflow. It effectively extends your in-house capabilities with dedicated external expertise.

A dedicated team is ideal for companies, whether they are dynamic startups or well-established entities, that require specific skill sets not available in-house or need to supplement their existing workforce. This model is particularly beneficial for projects requiring long-term commitment, specialized knowledge, or additional resources that are not readily available internally.

Businesses across various sectors, particularly those in Business Process Outsourcing (BPO) or Information Technology Outsourcing (ITO), can significantly benefit from a dedicated team. This model is increasingly popular due to its flexibility and efficiency, making it suitable for businesses of all sizes and types seeking to streamline their operations.

Operationally, our Dedicated Team Model offers a turnkey solution that includes providing equipment, workspace, payroll, HR, and retention packages, ensuring uninterrupted operation of the team. While we handle these logistical aspects, the client’s role is to invest time in onboarding the team and imparting the specific domain knowledge of their organization. This collaborative effort ensures that the team not only aligns with your business goals and project objectives but also becomes deeply integrated with your company’s unique methodologies and culture.

Employing a dedicated team offers numerous benefits: access to specialized expertise tailored to your project needs, cost savings from reduced administrative tasks, and the convenience of a ready-made team without the need for a lengthy hiring process. This model provides a balance of having an external team that functions under your complete control, akin to an in-house team, but without the associated overhead costs and managerial complexities. Additionally, operating your own legal entity in a nearshore location can be a daunting task with numerous challenges. With Axeltra, you are relieved of this burden; we handle everything for you, allowing for greater focus on your core business activities, thereby enhancing overall productivity and efficiency.

The Dedicated Team Model offers more control and alignment with long-term business goals compared to project-based outsourcing. While project-based outsourcing might be suitable for short-term needs, a dedicated team provides strategic partnership and stability. You have direct influence over team composition, ensuring continuity and consistency in your projects. This approach is more beneficial for ongoing, complex projects requiring deep integration with your company’s culture and processes, as opposed to the more transactional nature of project-based outsourcing.

In-house teams are physically present within your company, directly involved in daily operations. Remote teams work from various locations and may consist of both permanent employees and outsourced professionals. Dedicated teams, on the other hand, are external groups formed specifically to focus on your organization’s projects and needs. They differ from in-house and remote teams by providing specialized external expertise that is closely aligned with your company’s specific goals, combining the commitment of in-house teams with the flexibility of remote arrangements.

Managing offshore dedicated teams involves implementing robust project management tools and ensuring standardized usage across the team. Centralized communication tools are crucial for maintaining clear and organized interactions. Additionally, fostering team cohesion is important; consider bringing team members together at least once a year for interpersonal exchanges. Dedicated project managers are key, as they supervise all aspects of the outsourcing operation and proactively identify challenges. These strategies help dedicated teams overcome communication gaps and function effectively, despite geographical distances.

A dedicated team significantly enhances project quality and efficiency by bringing focused expertise and a deep understanding of your project’s objectives. This model allows for more personalized and concentrated efforts on your projects, leading to higher quality outputs and more efficient workflows, aligning closely with your strategic goals. Additionally, the dedicated team’s familiarity with your business processes and culture results in faster problem-solving, reduced time-to-market, and a more streamlined development process. The consistent collaboration and singular focus on your project ensure that the quality of work is maintained at a high standard throughout the project lifecycle.

The Dedicated Team Model is highly adaptable, offering the ability to scale the team size up or down based on your project’s evolving needs. This scalability ensures that you have the right number of skilled professionals at any stage of your project, providing the flexibility to handle varying workloads and project scopes efficiently. Whether your project expands or contracts, the dedicated team can adjust accordingly, allowing for agile responses to changes without compromising on productivity or quality. This flexibility is particularly beneficial for companies experiencing growth or undergoing changes in their business requirements, ensuring that the team’s composition always aligns with current project demands.

Employing a dedicated team can significantly reduce overall project costs compared to in-house development. This model cuts down on operational expenses, recruitment costs, and the need for extensive infrastructure. The flexibility to scale the team as needed also contributes to cost efficiency, ensuring you only pay for the resources you require. Additionally, by utilizing a dedicated team, you avoid the hidden costs associated with employee turnover, training, and other HR-related expenses. The model’s efficiency in project execution and its ability to quickly adapt to changes can also lead to cost savings in terms of reduced time-to-market and minimized risk of project overruns. 

Effective communication and collaboration within a dedicated team are managed through regular and structured meetings, the use of advanced project management tools, and clear communication protocols. These practices ensure that all team members are on the same page, facilitating smooth project progression and fostering a collaborative work environment. Regular updates, clear lines of reporting, and transparent communication channels help bridge any geographical distances. Emphasis is also placed on cultural alignment and understanding, further enhancing teamwork and collaboration. This structured approach to communication ensures that despite physical distances, the team functions cohesively and efficiently, aligned with your project’s goals.

Cultural alignment is crucial in a dedicated team to ensure seamless integration and collaboration. We focus on matching the team’s work culture with that of your organization, emphasizing shared values and practices. This cultural fit enhances teamwork and understanding, leading to more productive and harmonious working relationships. By understanding and respecting your company’s culture, a dedicated team can more effectively communicate, collaborate, and contribute to the overall success of the project. This alignment not only boosts morale but also ensures that the team’s output resonates with your organizational ethos, leading to more cohesive and impactful results.

Forming a dedicated team involves a meticulous selection process where candidates are chosen based on their skills, experience, and cultural fit with your organization. This process starts with a thorough understanding of your project needs and company culture. We then identify professionals whose expertise aligns with your specific requirements. The selection process is rigorous, involving interviews, skill assessments, and evaluations to ensure the team is perfectly aligned with your project requirements and company culture. Once formed, the team undergoes orientation and training to integrate smoothly into your project, ensuring a cohesive and efficient working unit from the start.

Dedicated teams stay aligned with the latest industry trends through continuous learning, training, and development. We ensure that our teams are regularly updated with the newest technologies, methodologies, and industry best practices. This commitment to ongoing education allows the team to bring innovative solutions and cutting-edge approaches to your projects. Regular participation in workshops, webinars, and conferences, along with access to the latest tools and resources, keeps the team at the forefront of technological advancements. This proactive approach ensures that your project benefits from the most current and effective strategies, keeping you competitive in your industry.

We are the employer of the dedicated team member, handling all employment responsibilities and legalities. This clear distinction ensures that the client is not associated as the employer, maintaining clarity in the employment relationship and compliance with legal standards. Our Cooperation Agreements distinctly clarify this arrangement, ensuring that the client is never identified as an employer in any capacity. This arrangement simplifies the process for the client, as we take care of all HR-related aspects, including recruitment, payroll, benefits, and legal compliance. This arrangement allows the client to focus solely on the project’s execution and strategic goals, without the complexities of managing employment details. 

Our model ensures that employees have full employment rights in accordance with their country’s legislation, which differs from the Employer of Record model. In the Employer of Record arrangement, the external agency acts as the legal employer, handling only payroll. However, in Axeltra’s Dedicated Team Model, while we manage all employment-related aspects including payroll, our day-to-day focus is on aligning the team exclusively with the client’s projects and objectives.

Our transparent pricing model provides clients with detailed insights into each team member’s salary, including benefits. This transparency allows clients to understand the complete cost structure, ensuring there are no hidden fees or surprises. The client receives a full breakdown of costs, which includes the exact salary of each team member as well as any additional benefits they receive. This method fosters trust and clarity, as clients can see exactly where their investment is going and can make informed decisions about their team composition and budgeting.