MS Dynamics in public and private sector – Seer

about VFX studio

Seer AS, established in 2010, is a Norwegian IT company specializing in Microsoft software development, focusing on MS Dynamics CRM, Microsoft SharePoint, Office 365, Windows Intune, and Windows Mobile. They deliver outstanding solutions to public and private sector organizations in areas like project management, course and event management, HR management, fleet management, and document management.

Reviewed on
+ years

Average client retention period


Active delivery teams 


Assisting clients since 2004


Confidence & Transparency

The Challenge

In today’s world, people are more empowered and informed than ever, making customer satisfaction crucial. Competitors are ready to step in if you falter. Seer, addressing this challenge, delivers CRM solutions that help clients thrive. 

Despite needing skilled MS Dynamics CRM developers for their active development environment, Seer initially struggled to find qualified candidates, relying solely on internal hires. They were yet to discover the affordable, high-quality local market resources.

What did
Axeltra do

We approached Seer with a proposal for CRM development outsourcing, offering to form a dedicated, Client Exclusive Team with Axeltra. Initially hesitant due to their lack of experience in external sourcing, Seer’s concerns were allayed after understanding our flexible delivery model. They were particularly persuaded by the prospect of having an integral team, that would be directly-managed part of their company. Therefore, they decided to start with two part-time CRM developers and one part-time QA engineer, considering future expansion. The negotiated agreement included:

  • A contract proposal with clear guidelines on communication flow, team ownership, pricing, and administrative/legal issues.
  • A highly educated, skilled, and English-proficient team, ready to start within two weeks.
  • One intermediate CRM developer with two years of experience under the guidance of a senior CRM developer.
  • One senior CRM developer with three years of experience, initially part-time due to prior commitments.
  • One QA analyst to ensure code quality and solution integrity.
  • Initial recruitment and interviewing by Axeltra, with final interviews conducted by Seer’s managers via Skype.
  • Direct client interaction handled by Seer’s onsite project and business managers.
  • Seer’s project managers oversaw the dedicated team’s work, while Axeltra ensured team wellbeing and infrastructural support and consulting.  
  • Communication facilitated through Skype and Gmail.
  • Contract flexibility, allowing for a trial period and potential replacement of team members.”

The Results

After the initial team launch, Seer expanded their team by adding another senior CRM developer. This dynamic and skilled team consistently delivered stable, error-free solutions within the set timelines, adapting quickly to any changes and surpassing client expectations. Their high level of satisfaction led to Seer further expanding their collaboration, fully integrating their development team with Axeltra.

case studies

See More Case Studies

Expanding Your Workforce: The Power of Dedicated Teams in Averting Risk and Retaining Core Competencies

In the contemporary business landscape, companies constantly seek strategic advantages, particularly when expanding their workforce. The concept of dedicated teams, especially in a nearshoring context, has emerged as a pivotal strategy. This approach allows companies to avert the typical risks associated with opening and operating new offices, particularly in unfamiliar regions.

Learn more
A diverse group of professionals in business attire collaborating on tech devices, discussing strategies for IT outsourcing. The team sits around a table with laptops, tablets, and charts, displaying a focused and engaged demeanor.

Choosing the Right IT Outsourcing Partner: A Comprehensive Guide

Embarking on the journey of IT outsourcing requires a keen understanding of its advantages and disadvantages. As you contemplate this strategic move, uncertain about what criteria to prioritize in selecting your IT outsourcing partner, we’ve got you covered. In this comprehensive guide, we’ll delve into the crucial practices essential for choosing the ideal IT outsourcing ally.

Learn more